Partnering with our clients for the benefit of their customers
Solutions implemented using Lean, Agile, Human Centered Design, and Six Sigma intertwined with Robotic Process Automation and Process Mining.
What We Do
Our Mantra
We aim to always surprise and delight our clients using Robotic Automation and Process Mining with Lean, Agile and Human Centred Design to make a remarkable step change in customer, stakeholder and staff experience, transforming the work culture to focus on value added work.
Our Robotic Automation solutions create a joyful experience for customers and staff by seamlessly linking multiple systems and task, to take a whole of process view. Whilst Process Mining helps in easily automating processes and tracking processes to ensure business KPIs are being met and customer satisfaction is maintained.
The Technical Stuff
Every organisation and team has a different culture. We consider this deeply first, before starting an engagement. This ensures we achieve the project objective, engaging and exciting staff and making lasting change.
All work is led using Lean, Six Sigma, Agile or Human Centred Design.
The approach will depend on the project objectives, the team and the culture within your organisation. We work with you to determine the best approach.
Process automation completely eliminates re-keying between systems, cutting and pasting information. Whilst process mining easily helps RPA to come to fruition and tracks that the process is meeting all KPIs.
This will change the work staff perform, focusing on value added elements.
Our Expertise
We're a group of Lean, Agile, Six Sigma and Human Centered Design experts, teamed with technical masters within Robotic Process Automation and Process Mining.
We strategise with our clients and thrive on sharing our experience and knowledge to help you make a success of your business.
We are easy to work with and this is our mantra and our track record proves that clear communication and expert collaboration will boost engagement and help you to achieve your performance objectives.
COVID-19 risk management, transition and transformation project management. We have been helping clients plan and implementing the "new way" of working within their organisations. This includes the current state but also planning what the future state will look like and how to bring this into reality. We see this as an opportunity to improve business processes and deliver increased customer value.